How can we help?
Browse common topics below or reach out directly.
Recording a stroke
For the best results, set your phone at hip height, 2–3 metres away, side-on to the player. Make sure the full body is visible in frame.
Understanding your score
Your score reflects how closely your stroke matches correct technique. Tap any session to see a breakdown of each dimension we analyse.
Managing player profiles
Add or edit player profiles from the Players tab. Premium users can add unlimited profiles. Free users are limited to one.
Subscription & billing
Subscriptions are managed through the App Store. To cancel, go to iPhone Settings → Apple ID → Subscriptions → RisingAce.
Restoring purchases
If you've reinstalled the app or switched phones, open the upgrade sheet and tap 'Restore purchases' to recover your Premium access.
Deleting your account
Go to Profile → Delete Account inside the app. This permanently removes all your data — local and cloud — and cannot be undone.
Still need help?
Email us at support@risingace.app and we'll get back to you within 24 hours.